HRchat Interview with Russell Robinson: Having a Voice and Feeling Heard at Work

In this HRchat, Bill talks with Russell Robinson, EdD, Founder at Amplified Research & Consulting and Senior Training & Engagement Advisor at the U.S. Federal Government. Russell reflects on his recent presentation at InnovateWork in which he shared his experiences of why a ‘voice culture’ is needed now more than ever and the dangers of remaining silent in the workplace.

How to Learn From Your Employees During the Crisis

Science of HR

One of the many side effects of this immediate crisis is the extraordinary innovation and new thinking about how work gets done.  Employees around the world are doing the very best they can with what they have from where they are. So how do you learn from your employees during (and after) this challenging time? […]

Workplace Collaboration and Customer-Focused Culture

customer-focused culture

For a customer-focused culture, make collaboration unavoidable We all want an organization that’s agile and has an established customer-focused culture. A workplace where all employees feel supported with a laser focus on improving the customer experience. Certainly, “it all starts at the top” so we should focus on investments in leadership development. Yet top heavy […]

How to Avoid Training Getting Lost in Translation

Designing and running training courses across international locations has become a lot more prevalent in today’s globalized marketplace. Not only are training companies exporting their content and courses, but within companies themselves, HR departments are becoming increasingly responsible for the development of training solutions that must be rolled out internationally. The centralisation of training content […]

Team Building: How to Overcome Cultural Barriers

Building a team that understands and respects each other and works well together is essential for the success of a business. As workplaces become more diverse and technology allows us to more easily communicate with people around the world, cultural differences may become more apparent. Cultural and language barriers can lead to miscommunication and, sometimes, […]

Creating a Family Friendly Culture is not a Choice. It’s the Law!

Creating a Family Friendly workplace is the law

I once boarded a corporate shuttle and happened to sit next to a manager who mentioned he was on his way to terminate an employee. When I asked why, he said he needed someone more reliable and dependable, someone who didn’t “have so many Dr. appointments and family issues”. Something about this offended my Benefit Manager sensibilities. […]

Why HR and IT Teams MUST Work Together For New Workplace Technology Success

HR and IT must work together when bringing in new technology

Got a new HR platform or planning on implementing a new technology across your organization? Be aware…The statistics on IT projects are grim. According to research conducted by McKinsey and the BT Centre for Major Programme Management at the University of Oxford, half of all large IT projects significantly exceed their budgets (on average running […]

6 Surprising Ways Kindness Can Boost Your Career

Kindness at work

When it comes to career success and professional aspirations, kindness is easily overlooked in favor of qualities like work ethic, tenacity, and perseverance. Many people falsely believe that being nice will hinder your career. While being overly nice or passive can hold you back in certain situations, genuine kindness plays an integral role in the […]

8 Steps to Check Perceptions

Check perceptions: employer and employee in performance management conversation.

Remembering to check your perceptions is incredibly important when interacting with others, especially in the workplace. There are many situations that can quickly turn negative and result in conflict if we fail to check our perceptions in conversations with others. This is especially true when it comes to performance management, feedback, and having difficult conversations […]