In episode 666 of the HRchat podcast, Bill Banham and I reflect on the world of work in 2023. Specifically, we look back at labor market trends, leadership aims and ways to better equip orgs in 2024.

Key Developments and Trends in the Labor Market

The labor market in 2023 saw significant shifts, driven by technological advancements and global events. In the discussion we look at adopting agile work practices and investing in upskilling programs to enhance human performance.

Leadership Qualities in a Changing Landscape

Effective leadership in 2023 demanded adaptability, empathy, and strong communication skills. My team prioritized leadership development programs focusing on these qualities to navigate the evolving landscape, and leaders were encouraged to proactively cultivate these attributes.

Navigating Unprecedented Challenges

HR professionals and corporate leaders faced common challenges, such as workforce well-being, talent retention, and diversity and inclusion. Listen as we emphasize the need for robust crisis management plans and continuous learning initiatives to better prepare for similar challenges in 2024.

The Remote Work Paradigm

2023 revealed valuable lessons about working with virtual teams. Listen as we discuss the importance of clear communication, leveraging collaboration tools, and promoting a healthy work-life balance. HR professionals and leaders are advised to refine remote work strategies for the evolving landscape in 2024.

The post Review of World of Work in 2023 appeared first on The HR Gazette and HRchat Podcast.

SHRM Annual Conference and Expo is in full swing in Las Vagas and Bill Banham’s guest in HRchat episode 588 is Jim Link SHRM-SCP, CHRO at SHRM.

Jim is an Atlanta-based business consultant and former Fortune 500 executive specializing in equipping leaders with the tools needed to build best-in-class, inclusive workplaces that drive revenue and profitability.

Jim’s experience includes roles of increasing responsibility in human resources, mergers and acquisitions, and operational effectiveness.  His interests include talent acquisition management, employee and leadership development, equality and equity, employee engagement, internal innovation, and driving rapid business scalability through organic and inorganic, often complex, growth opportunities.

As a recognized thought leader in human capability and the future of work, Jim is a sought-after commentator with the national and international press, features widely on the lecture and speaker circuit and consults with leaders, companies, and boards of directors worldwide on matters related to the workplace.

Questions for Jim include:

• The last time we spoke, on the People and Performance Podcast, you were new to the role of CHRO at SHRM. How’s it going? What have been some of the challenges and achievements so far?
• In a recent post on LinkedIn, you shared the following: “Oftentimes, we believe having problem solvers on our team is simply a matter of training and development. Having role models and coaches for problem-solving is also important. Moreover, many organizations fail to utilize coaches effectively because they don’t account for the gap between understanding knowledge and applying knowledge.” Can you tell us more?
• In another recent post, you wrote: “2023 will be a game-changing year with the adoption of technology into more HR functions. Is your organization prepared to keep pace?” What are your predictions for the next 12 months as HR functions and those of other departments continue to be augmented or replaced by generative AI and other technologies?
• What can we look forward to at the SHRM23 conference?
• Who are some speakers you’re most looking forward to seeing and why?
• How significant is SHRM turning 75 this year?
• Tell us about the sessions you are involved in at #SHRM23

Related Content

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In this HRchat episode, we preview the SHRM23 conference kicking off this weekend! This year is a milestone event – celebrating the 75th anniversary of the Society for Human Resource Management.

With more than 275 sessions, SHRM23 offers attendees in-depth insights into all things HR. Whether attendees are seasoned HR professionals or just starting their careers, there’s something for everyone. From the basics that every HR professional needs to offerings tailored for C-suite leaders, to the latest ideas that are reshaping the workplace, SHRM23 will help attendees stay ahead of the curve.

One of the highlights of SHRM23 will be the exceptional lineup of main stage speakers. The conference boasts an incredible roster of thought leaders who will share their wisdom and inspire the audience.

Main stage speakers who will grace the SHRM23 conference include Mitch Albom, an acclaimed author, columnist, and radio host. Mitch’s unique storytelling approach promises to captivate the audience and offer valuable lessons for HR professionals.

President Bill Clinton, the 42nd President of the United States will speak too! President Clinton will share his perspectives on leadership, public service, and the future of work.

Last but not least, a shoutout to Johnny C. Taylor, Jr., the President and Chief Executive Officer of SHRM. As a leader in the HR industry, Johnny will provide his insights into the future of work and the role of HR professionals in driving meaningful change. Bill spoke with Johnny C. Taylor Jr. last year.

In addition to the cool sessions, the SHRM23 Expo will be home to hundreds of the latest HR resources and solution providers. Attendees can explore the exhibition hall and learn more about innovative tools, technologies, and services that can enhance their HR practices. Don’t miss the presentations in the Exhibitor Theatres, where attendees can hear directly from the exhibitors and sponsors about their offerings.

Networking is an integral part of any conference experience, and SHRM23 offers plenty of opportunities for attendees to connect with peers and industry leaders. Whether attendees choose to attend in person or virtually, they’ll have the chance to meet and learn from other HR professionals. One unique networking experience is the peer group networking, which is designed to facilitate connections with like-minded individuals who are facing similar challenges or working in the same industry. This interactive style of networking allows participants to find and connect with the must-know people in their field.

Following the successful launch of what was the inaugural Ethical Leader of the Year Award last year in New Orleans, the McGowan Fund’s Board, in partnership with SHRM, will be co-hosting its second rendition on June 13th. We’d urge you to learn more.

Before we wrap up this event preview, we need to mention the awesome Tuesday Night Concert featuring the legendary Janet Jackson. This exclusive event is available only to the in-person attendees and will not be streamed to virtual pass holders. It’s an extraordinary opportunity to enjoy a remarkable performance and unwind after a day of learning and networking. I understand that there are a limited number of tickets so get your fast.

Related Content

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At the SHRM Talent Conference & Expo starting today, talent professionals will learn about new tools, research and processes to help them thrive in 2023 and beyond.

The repercussions of the Great Resignation created a long-lasting global talent crisis. Organizations must adapt and adjust strategies to succeed in attracting and retaining top talent.

In today’s special episode of the HRchat show, Bill Banham and I look ahead to the April 16-19 event designed to help folks update practices, re-shape the future of talent management and build better workplaces for all.

Listen as we also offer some snippets from recent conversations with SHRM Talent 2023 speakers Natalie Massey, Former EA at NASA and current Operations Coordinator at Johns Hopkins Applied Physics Lab and Sandy Michelet, Director of Human Resources at Sparkhound.

More About SHRM Talent Conference and Expo

This year’s Main Stage speakers are Kudzi Chikumbu, Global Head of Creator Marketing at TikTok, Amy Gallo, Bestselling Author, Media Personality & Keynote Speaker on Workplace Dynamics, and Angela Kinsey, award-winning Actress, best-selling author, and former Dunder Mifflin Accountant in the superb and much-missed comedy show, The Office.

There will also be several past HRchat guests speaking at the conference including Dethra U. Giles, CEO at ExecuPrep who’ll be presenting a session called ‘Baby Boomers: The Next Talent Boom‘ and Dr. Jarik Conrad, Vice President, Human Insights and Executive Director of the Equity at Work Council, UKG. Jarik will be involved in a book signing plus a session called: ‘Too Much, Too Fast, Too Fake: Emotional Intelligence in a Hyper-Charged World’. Past People and Performance Podcast guest Jim Link SHRM-SCP, CHRO at SHRM will be involved in the session called ‘Your Admin Staff: Tapping HR’s Golden Natural Resource‘.

Two other awesome speakers at SHRM Talent are Sandy Michelet, Director of Human Resources at Sparkhound and Natalie Massey, Former EA at NASA and current Operations Coordinator at Johns Hopkins Applied Physics Lab will be part of the session with Jim Link called Your Admin Staff: Tapping HR’s Golden Natural Resource.

Related Content

The post SHRM Talent 2023 Preview appeared first on The HR Gazette and HRchat Podcast.

The SHRM Annual Conference & Expo (SHRM21) is just a couple of days away and I can’t wait to attend! This year has a fantastic lineup including World Champion swimmer Michael Phelps. Live on the SHRM21 Main Stage on Sept. 10, Phelps will accompany SHRM President and CEO Johnny C. Taylor, Jr., SHRM-SCP, in a conversation about leadership, discipline, mental health challenges, and what it takes to maintain a champion’s mindset.

“Throughout the past year, business leaders and HR professionals have faced possibly the biggest challenges of their careers, which took a critical toll not only economically, but physically and mentally,” said Taylor. “Today, Michael Phelps advocates for mental wellness, reminding leaders that success, both collectively and individually, is not only a matter of discipline, but of encouraging a healthy mindset as we face obstacles and adversity in our lives and in our careers.”

Phelps will join the lineup of over 140 speakers at SHRM21. Both in-person and virtual attendance will be available. HR professionals, CHROs, people managers and students will have the opportunity to engage on best workplace practices, discuss new diversity, equity and inclusion data from SHRM, learn about the latest workplace trends and benchmarking, and explore how to build a better workplace culture.

Building Workplaces Where Employees and Employers Thrive

SHRM, the Society for Human Resource Management, creates better workplaces where employers and employees thrive together. As the voice of all things work, workers and the workplace, SHRM is the foremost expert, convener and thought leader on issues impacting today’s evolving workplaces. With 300,000+ HR and business executive members in 165 countries, SHRM impacts the lives of more than 115 million workers and families globally. Learn more at SHRM.org and on Twitter @SHRM.

The conference will take place September 9-12 in Las Vegas at the Las Vegas Convention Center. The theme of SHRM21 is Now More Than Ever, to encourage HR and business leaders to build workplaces where employees and employers thrive—even during these ever-changing times. To learn more, visit annual.shrm.org.

Related Content

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In episode seven of the new People and Performance Podcast, we delve into big-picture workforce planning and the intricacies of change management. Listen as we offer info to help you prepare, equip and support individuals to successfully adopt change in order to drive organizational success and outcomes.

Bill Banham’s guest is Mumtaz Chaudhary, Chief Experience Officer & Co-Founder at Pragilis, a boutique change management firm, launched back in 2006.

Combined with over a decade of experience along with a certification in the Prosci® methodology for change, Mumtaz has helped shape her firm’s distinctive approach to change management.

Her team works closely with senior executives and their sponsors to learn more about the challenges organizations are having with change and develop effective strategies and tactics that lead to successful and sustainable outcomes. 

Through their people-first, pragmatic approach Pragilis has worked with organizations in a variety of industries, including retail, financial services, machinery, mining, energy, and higher education – several of which have a large, global presence.

QUESTIONS:

• Strategic workforce planning takes a statistical approach to designing the perfect team. It bases its decisions on business trends and analytics and focuses on hiring the best-qualified talent to complete current and future tasks. The factors influencing change management are more nuanced. How much stock must we place on relationships when leading change management efforts?
• What are some of the biggest challenges leaders today face when it comes to managing change and ensuring it sticks to the overall business objectives?
• What can happen to company culture if too much change happens in a short space of time?
• What are the top 3 organizational change trends you’re seeing in 2021? What are your predictions for 2022? 
• In recap, please offer one or two tips on change management you’d like to leave our listeners with?
• As we look to wrap up, we like to ask our guests: from a culture and people processes perspective, what does a high-performing company mean to you? 

Listen to this Related People and Performance Podcast Episode

The post Big Picture Workforce Planning and Intricacies of Change Management appeared first on The HR Gazette and HRchat Podcast.

In episode 6 of the People and Performance Podcast, Bill Banham and I talk with Josh Siegal about employer branding, recruitment marketing, employee advocacy.

Hear Josh’s experiences of developing employees so they grow and progress within the company.  Listen too as they discuss why culture fit underlines these efforts.

About Josh Siegal

Josh is  VP, Organizational Effectiveness at Wave HQ, a Toronto-based technology company on a mission to propel the brave entrepreneur who chooses to pursue their dreams.  At Wave, Josh leads all things around learning & development and talent acquisition. He’s also the face of the company at many events and forums.

Prior to joining Wave, Josh led the Talent and Culture strategy at Real Matters.  In four+ years, Josh helped shepherd the organization from a 150 person private company to a 1,000 employee organization listed on the TSX.

Enjoyed the Interview with Josh? You May Also Like This Episode

The post Company Culture From the Inside Out with Joshua Siegal appeared first on The HR Gazette and HRchat Podcast.

The Learning and Development Efforts Needed to Create an Inclusive Company Culture

The focus of episode 5 is company culture, employee engagement, and giving your employees a voice. Hear examples of companies getting it right when it comes to supporting their employees through the crisis and supporting more open dialogue around equity. Get a researcher’s take on the mechanisms and tech needed to measure employee engagement and L&D efforts at the enterprise level. 

Listen as Russell Robinson, EdD, Founder at Amplified Research & Consulting and Senior Training & Engagement Advisor with The Federal Government, talks with me about the learning and development needs when developing a culture where employees feel valued.

Listen to S1 E5 with Russell Robinson EdD and discover:

• When it comes to building a more inclusive company culture, what have been some of the biggest challenges facing those in an HR function since the crisis hit and the surge in the BLM movement?
• The extent of the fragility of employee mental health following the attrition and stress of the pandemic
• The concept of an ‘employee voice’ and how leaders can ensure their people feel heard
• The dangers to the employee and the organization when employee silence dominates the workplace culture

More About Russell Robinson and Amplified

Russell is an experienced Director of Organizational Development with a demonstrated history of working in the government administration industry. Skilled in Employee Engagement, Empowerment, Change Management, and Communications. He is a strong healthcare service professional with a Doctor of Education (Ed.D.) focused in Human Organizational Learning from The George Washington University. 

Amplified Research + Consulting, LLC (Amplified) is a firm that focuses on qualitative research and organizational development and learning consulting services. Your expertise is in employee engagement, employee voice and silence, talent management, and change management. Through these constructs, you provide solutions that have positive impacts on worker and organizational outcomes. 

Check out the new podcast and watch out for new interviews, panels, and discussions almost every week!

Want to be a guest on a future episode or have questions about the content we create for the HR and leadership communities? Contact me at chris.bjorling@fidello.com. 

Enjoyed the interview with Russell Robinson? Check out this related episode

The post Helping Employees Find Their Voice and Feel Valued appeared first on The HR Gazette and HRchat Podcast.

Why HR Needs to Get to Grips with People Analytics

Traditionally in HR, the unit of measure for every transaction is a person; which has resulted in focus being on the individual rather than the broader picture. Those days are behind us. The best-performing companies put people data at the heart of their HR decisions. 

While people analytics leaders and those implementing analytics initiatives currently tend to come from outside of HR – from Finance or IT who have an HR mindset or skills – there is still a strong need for HR background in order to understand all the processes, as well as having the soft skills.

Our guest in episode 4 joined Protective Life to help them build data-driven capabilities in their HR dept and take their performance to new levels. Matthew Hamilton is Head of HR Strategy and People Analytics at ProtectiveLife. 

Matthew is a West Point and MIT graduate with over 20 years of experience leading diverse teams in financial services, manufacturing, and the military. He is passionate about building data-driven cultures and helping leaders to uncover human capital insights and ultimately make better people decisions.

Listen to Episode 4 and Learn: 

• The growing need for a shared language across Human Resources and why is it important for HR to have data-driven and analytical skills
• Are data analysis skills are more important than ‘traditional’ HR knowledge?
• Use Case: As Head of HR Strategy and People Analytics at ProtectiveLife, what are the 3 most important metrics Matthew looks at when assessing employee and team performance? 

Check out the new podcast and watch out for new interviews, panels, and discussions almost every week!

Want to be a guest on a future episode or have questions about the content we create for the HR and leadership communities? Contact me at chris.bjorling@fidello.com.

Listen to the Previous Episode

The post Feedback and Development Planning: The Data appeared first on The HR Gazette and HRchat Podcast.

Skills-Based Hiring and What Candidates Expect to See in a Job Spec

When used in the right ways, the job profile is another handy tool in the HR toolbox. Job profiles can provide a good explanation of the components of a job and what you are seeking in an employee when they are posted with your job openings on your recruiting website.

In this conversation, Bill Banham and I focus on how we can use job profiles in ways that recognize the changes brought on by a post-pandemic approach to employment.

Listen as we discuss how to recruit employees better, new approaches to defining jobs, and providing direction for employees with new priorities. We’ll also explore the bonus benefits of online job descriptions like their impact on your employer brand.

Our guest expert in episode three is Serge Boudreau, Founder and Co-Host of the popular Recruitment and HR podcast, The Recruitment Flex. The podcast is all things recruitment – from the latest trends, industry news, technology, helpful tips, and interviews with some of the biggest globally recognized names in the recruitment industry.

Serge has spent over 15 years in the recruitment space including 10 years working for recruitment technology companies. He has held the title of Director for Western Canada for Workopolis and at Indeed. Serge has led recruitment teams for several well-known brands. Most recently, Serge was Director of Talent Acquisition at Robots and Pencils.

Listen and learn:

• What goes into creating a competency-based job profile? What due diligence is needed when developing a job description?
• In a WFH world, how can the job profile help to ensure employees better understand and connect with their role? 
• How does the job description complement the job profile? 
• What are some of the most in-demand skills right now?
• How can we inject a feel for the company culture within a job profile? 

Check out the new podcast and watch out for new interviews, panels, and discussions almost every week!

Want to be a guest on a future episode or have questions about the content we create for the HR and leadership communities? Contact me at chris.bjorling@fidello.com. 

Episode 4 Preview

The post The Evolving Job Profile with Serge Boudreau appeared first on The HR Gazette and HRchat Podcast.

How Expectations of Candidates Have Changed and What’s New in Employer Branding

How can you ensure your recruitment and selection strategy fits into the overall workforce plan when the market is so dynamic? 

In the past few months, we’ve said goodbye to the effects of record layoffs and hello to an unprecedented surge in demand for candidates with certain skill sets. In some sectors, expectations are for a 25% movement of labor and massive investments in attracting talent. 

The war for talent has never been so fierce! Today’s guest says the key to attracting top candidates in a post-Covid society is understanding and responding to the changed priorities and needs of candidates. 

In episode two of the podcast that considers all stages connected with workforce planning, Bill Banham and I are joined by Kerris Hougardy, Vice President, People Services North America at Colliers International.

Kerris leads Colliers International’s North American People Services group for Canada and the USA. She coaches, mentors, and manages a high-performing team of over 80 human resources professionals with a focus on strategic business partnerships, talent management, employee experience excellence, employment brand championship, diversity & inclusion, and continuous process improvement.

Listen as we consider where selection, recruitment, and employer branding fit into the development of high-performing teams.

What You’ll Learn in Episode 2

• What is the state of the labor market right now?
• What can we expect to see, in terms of the mobility of skilled workers, by the end of 2021?
• How can HR pros navigate through huge numbers of job applications? 
• What are the benefits of working on one’s employer brand? 
• Can employer branding indicate what the employee experience might be like? Can it also speak to the standard of candidates required by the employer? 
• How are AI and automation augmenting and replacing traditional roles and what does that mean for those looking to get back into the jobs market and those looking to remain relevant in their current jobs?
• Colliers Case Study: How Kerris and her team ensure Colliers recruitment and selection process strategy fits into their overall workforce plan? 

Check out the new podcast and watch out for interviews, panels, and discussions almost every week! 

Can’t Wait For More? Here’s a Snippet With Next Week’s Guest Expert

Want to be a guest on a future episode or have questions about the content we create for the HR and leadership communities? Contact me at chris.bjorling@fidello.com.

The post How to Attract Top Talent in a Post-Pandemic Labor Market appeared first on The HR Gazette and HRchat Podcast.

New Podcast and Webinar Content to Help You Get to Grips With Every Stage of Workforce Planning

I’m pleased to share that Fidello is entering the wonderful world of podcasting! 

Launched today, the new People and Performance Podcast will offer insights on the strategic competencies, behaviors, and results needed to increase the performance of employees.

I’ll be hosting episodes alongside Bill Banham (HRchat Podcast, The HR Gazette, InnovateWork) and others and we’ll be laser-focused on the competencies, behaviors, metrics, and results needed to create and maintain high-performing teams. 

From attraction and recruitment through onboarding and measuring all the way to succession planning, each episode will take a deep dive into the stages of workforce planning you need to master in order to guarantee long-term success in a rapidly changing world of work. 

The format and channels will vary. New episodes will range from 15 to a whopping 90 minutes each. In addition to lots of audio interviews and case studies, we’ll be sharing video pods, webinars, and panel discussions. Hear what to expect from the new series in episode 1. 

Tune in and hear from experts such as:

Matthew Hamilton, Head of HR Strategy & People Analytics at Protective Life discusses Feedback, Performance Data and Development Planning. 

Questions posed include “Why is it important for HR to have data-driven and analytical skills?“

Kerris Hougardy, Vice President, People Services North America at Colliers International talks about Selection & Recruitment. 

Questions include “What has remote working taught organizations in terms of what can be achieved?”

Russell Robinson, Senior Training & Engagement Advisor at U.S. The Federal Government shares experiences of Measuring Engagement and  L&D Efforts. 

Questions include “What have been some of the biggest challenges facing those in an HR function since the crisis hit when it comes to maintaining an inclusive company culture?”

Rohit Manucha, former Head of HR at Aujan Coca-Cola Beverages Company (ACCBC) shares insights around Training, Leadership Development and Learning Management. 

Questions include “What are the qualifications needed for a leader to be successful in their workforce planning efforts?”

Joshua Siegal, VP, Organizational Effectiveness at Wave HQ answers questions on Company Culture, Employee Advocacy and Engagement. 

Questions include “How important are employee advocates to projecting one’s company culture?”

Dr. Phillip Meade, co-founder of Gallaher Edge who, in the capacity of Associate Director, Spaceport Integration and Services at NASA, Kennedy Space Center, was tasked with revitalizing the culture following the 2003 Space Shuttle Columbia explosion. 

Questions include “What are some examples of results for a business of having a high-performing company culture?”

Serge Boudreau, Founder and Co-Host of Canada’s popular Recruitment and HR podcast, The Recruitment Flex shares his tips for developing Competency-Based Job Profiles. 

Questions include “How can we inject a feel for the company culture within a job profile?”

Mumtaz Chaudhary, Chief Experience Officer & Co-Founder at Pragilis Solutions gives a consultant’s perspective on Workforce Planning, Change Management, and Career Planning. 

Questions include “Strategic workforce planning takes a statistical approach to designing the perfect team. It bases its decisions on business trends and analytics and focuses on hiring the best-qualified talent to complete current and future tasks. The factors influencing change management are more nuanced. How much stock must we place on relationships when leading change management efforts?”

Check out the new podcast and watch out for new interviews, panels, and discussions almost every week! 

Want to be a guest on a future episode or have questions about the content we create for the HR and leadership communities? Contact me at chris.bjorling@fidello.com. 

Episode 2 Preview

About the Author

Christopher Bjorling is President at Fidello, Inc. For 30+ years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, and implement strategic, integrated talent management processes and systems.

The post Fidello Launches New Podcast and Webinar Series appeared first on The HR Gazette and HRchat Podcast.